Privacy policy

Last Updated: September 6, 2026

713 Grillz operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a personalized shopping experience (collectively, the “Services”).

This Privacy Policy explains how 713 Grillz collects, uses, stores, and discloses your personal information when you visit our website, use our Services, place an order, purchase a product, submit a mold, or otherwise communicate with us.

By using our Services, you acknowledge that you have read and understand this Privacy Policy.

1. Personal Information We Collect

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you.

Depending on how you interact with our Services, we may collect the following types of information:

Contact Information

This may include:

Full name
Billing address
Shipping address
Email address
Phone number

Payment Information

When you place an order, payment information may be collected and processed through our payment providers. This may include:

Credit or debit card information
Payment method
Transaction information
Payment confirmation
Billing information

713 Grillz does not need to directly store your complete payment card information when payment is processed through our third-party payment providers.

Account Information

If you create an account, we may collect information such as:

Username
Password
Account preferences
Account settings
Order history

Order & Transaction Information

We may collect information relating to products and services you:

View
Add to your cart
Purchase
Return
Exchange
Cancel
Inquire about

This may include information related to your custom grillz order, selected teeth, materials, designs, and other order specifications.

Communications

When you contact us, we may collect information you provide in your communication, including information submitted through customer support forms, email, text messages, or other communication methods.

Device & Usage Information

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type
Device type
Operating system
Network information
Pages visited
Website interactions
Referring websites
Date and time of website activity
Cookies and similar technologies

2. Information We Collect Automatically

When you browse or interact with our website, we may automatically collect certain information through cookies, pixels, analytics tools, and similar technologies.

This information may help us:

Understand how customers use our website
Improve website performance
Remember preferences
Provide a better shopping experience
Measure advertising performance
Prevent fraud
Understand website traffic and trends

You may be able to control certain cookies through your browser or device settings. Disabling cookies may affect some features of the website.

3. How We Collect Personal Information

We may collect personal information from several sources, including:

Directly from you, when you place an order, create an account, contact us, submit information, or otherwise use our Services.
Automatically, when you browse or interact with our website.
From service providers, including companies that provide payment processing, shipping, analytics, hosting, customer support, and other services.
From business partners or other third parties, where permitted by applicable law.

4. How We Use Your Personal Information

We may use your personal information for the following purposes:

Providing Our Services

We use your information to:

Process and fulfill orders
Process payments
Ship products
Provide mold kits
Process returned molds
Create custom grillz
Communicate about your order
Provide customer support
Manage customer accounts
Process returns, exchanges, or cancellations
Improve and personalize your shopping experience

Marketing & Advertising

Where permitted by law and in accordance with your preferences, we may use your information to:

Send promotional emails
Send promotional text messages
Provide special offers
Show advertisements
Measure advertising effectiveness
Recommend products or services that may interest you

You may opt out of promotional communications at any time by following the unsubscribe instructions included in our communications.

Security & Fraud Prevention

We may use personal information to:

Verify transactions
Protect accounts
Detect fraudulent activity
Prevent unauthorized transactions
Investigate suspicious activity
Protect our website and customers
Maintain the security of our Services

Communication

We may use your information to communicate with you regarding:

Orders
Shipping
Mold kits
Custom grillz
Customer support requests
Account information
Policy updates
Other Services you have requested

Legal & Compliance Purposes

We may use or disclose personal information when necessary to:

Comply with applicable laws
Respond to valid legal requests
Respond to law enforcement
Protect our legal rights
Investigate suspected violations
Resolve disputes
Enforce our Terms of Service and other policies

5. How We Share Personal Information

We may disclose personal information to third parties when necessary to operate our business and provide our Services.

These parties may include:

Shopify
Payment processors
Shipping and delivery providers
IT and technology providers
Website and hosting providers
Analytics providers
Customer support providers
Marketing and advertising partners
Cloud storage providers
Business partners and service providers

These companies may process personal information on our behalf in order to provide services to 713 Grillz.

We may also disclose information:

When you specifically request or authorize us to do so
When required by law
In response to legal processes
To protect our rights, customers, property, or Services
In connection with a merger, acquisition, sale, bankruptcy, or other business transaction

6. Shopify

Our online store is powered by Shopify.

Shopify provides the technology that allows us to operate our online store, process transactions, and provide our Services.

Information submitted through our website may be processed by Shopify and other service providers in order to operate and improve our Services.

Shopify may also process information in accordance with its own privacy policies and applicable laws.

You can review Shopify’s privacy practices through Shopify’s Privacy Policy.

Depending on where you live, you may also have privacy rights that can be exercised through Shopify’s privacy tools.

7. Third-Party Websites & Links

Our website may contain links to third-party websites, social media platforms, payment providers, or other online services.

These third parties may have their own privacy policies and terms.

713 Grillz does not control and is not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policies of any third-party website you visit.

8. Children's Privacy

Our Services are not intended for children.

We do not knowingly collect personal information from children under the age of majority applicable in their jurisdiction.

If you believe that a child has provided us with personal information, please contact us so we can review the situation and take appropriate action.

9. Data Security

We take reasonable measures to protect personal information against unauthorized access, use, alteration, or disclosure.

However, no method of transmitting or storing information electronically is completely secure.

For this reason, we cannot guarantee that your information will always be completely secure.

10. Data Retention

We retain personal information for as long as reasonably necessary to:

Provide our Services
Complete transactions
Maintain customer accounts
Provide customer support
Comply with legal obligations
Resolve disputes
Prevent fraud
Enforce our agreements and policies

The length of time information is retained may vary depending on the type of information and the reason it was collected.

11. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include:

Right to Access

You may have the right to request information about the personal information we maintain about you.

Right to Delete

You may have the right to request deletion of certain personal information, subject to applicable legal exceptions.

Right to Correct

You may have the right to request correction of inaccurate personal information.

Right to Data Portability

In certain circumstances, you may have the right to receive a copy of your personal information in a portable format.

Right to Opt Out of Certain Advertising

Depending on applicable law, you may have the right to opt out of certain forms of targeted advertising or the sale or sharing of personal information.

Marketing Communications

You can unsubscribe from promotional emails by using the unsubscribe option included in those emails.

You may also contact us directly regarding your communication preferences.

Some non-promotional communications, such as order confirmations, shipping updates, and important account-related messages, may still be sent when necessary to provide our Services.

12. Exercising Your Privacy Rights

To submit a privacy-related request, contact us using the information below.

We may need to verify your identity before completing certain requests in order to protect your personal information.

We will respond to valid requests within the timeframe required by applicable law.

We will not discriminate against you for exercising privacy rights available to you under applicable law.

13. Global Privacy Control

Depending on where you live and applicable law, we may recognize certain legally recognized privacy preference signals, such as Global Privacy Control, when supported by our website and service providers.

Your available privacy choices may depend on your location and applicable law.

14. International Data Transfers

Your personal information may be processed, stored, or transferred outside the country in which you live.

Our service providers, including Shopify and other technology providers, may operate in different countries.

When required by applicable law, we will use appropriate safeguards for international transfers of personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, Services, technology, legal requirements, or privacy practices.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically.